Folly Hill Infant Academy endeavours to provide the best education possible for all children in an open and transparent environment.  We welcome any feedback that we receive from families, children and third parties, and we accept that not all of this will be positive.  When concerns are rasied, we intended for these to be deaelt with fairly, openly, promptly and without prejudice in accordance with the Kite Academy Trust's Academy Complaints Policy:

Academy Complaints Policy

Useful resources

Advisory, conciliation and arbitration service (ACAS) - 08457 474747

Surrey Area Schools Service: 01483 517835